Privacy

At Terrène, your privacy is paramount. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services (the “Service”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide when you apply or are invited to join (e.g. name, email, city, and any optional demographic info).

  • Usage Data such as pages viewed, listings saved, or properties interacted with.

  • Device & Technical Info like browser type, IP address, or app version.

We do not collect or store payment information unless expressly disclosed.

2. How We Use Your Information

We use your data to:

  • Verify and maintain your access

  • Curate and personalize your in-app experience

  • Facilitate private communication between members (e.g. tags, messages, comments)

  • Monitor and improve the Service

We may occasionally use aggregated, anonymized data for analytics.

3. Sharing & Disclosure

We do not sell your information to third parties.

We may share information:

  • With agents or listing partners you engage with

  • With service providers that support our platform (e.g. hosting, analytics), under strict confidentiality

  • As required by law or to protect the rights of Terrène or its members

4. Cookies & Tracking

We may use cookies or similar technologies to improve functionality and understand usage patterns. You can control cookie settings through your browser.

5. Your Choices

You may:

  • Request access to or deletion of your data by contacting us at any time

  • Opt out of non-essential communications

Note: Some core data (e.g. identity info for verified membership) may be required to maintain access to the Service.

6. Security

We take reasonable technical and organizational measures to protect your data. However, no online system is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with an updated effective date.